Hotel Indigo Detroit Downtown by IHG

Me and my mom stayed her 2 nights. We had a very good experience with this hotel. We ate at the trolly room for breakfast and the food was phenomenal!! Everyone is so kind. We didn't do the vallet parking however that is an option. Overall this is great place to stay if your looking to stay in downtown Detroit!

Jazmin & Jami at the front desk were swamped when we came in...a good sign but potentially stressful for the staff. NOPE! NO STRESS exhibited. They were both extremely courteous, kind, and exceptionally personable. I had alerted the hotel that we would be spending our anniversary there but only "had the sitter for one night..." so it was going to be a short but very sweet getaway for us. Jazmin specifically went above and beyond to create not one but two different anniversary celebrations for us. She had planned the banner, but we got here early, and being a same sex couple, getting this kind of loving treatment made our anniversary (plus sort of honeymoon/wedding celebration) even more special! I was beside myself with emotion. It was very nice to feel so appreciated and seen. They even upgraded our room to give us specific views and amenities. Just blown away by the hospitality of this place. This is my first time staying at an IHG motel, but they have made a customer for life!

⭐⭐⭐⭐⭐ Exceptional Service During an Unexpected Travel Disruption Despite an extremely inconvenient four-day flight delay, my experience at Hotel Indigo was genuinely outstanding thanks to the professionalism and care shown by the staff. I want to make special mention of Anthony Harvey, the manager, and Tyler at the front desk. From the moment the situation became clear, they were attentive, solution-oriented, and genuinely empathetic. My Platinum status was acknowledged without hesitation, and they went above and beyond to ensure that both I and my guests were comfortable during an already stressful travel disruption. They graciously allowed us to remain in the upgraded rooms we had been assigned, accommodated the extended stay seamlessly, and handled everything with calm efficiency and courtesy. At no point did I feel like an inconvenience — quite the opposite. Their approach reflected true hospitality. While flight delays are outside anyone’s control, how a hotel responds makes all the difference. Anthony and Tyler turned what could have been a very frustrating experience into a reassuring and comfortable one. Because of their service, Hotel Indigo will absolutely remain a preferred choice for me going forward. Highly recommended, and sincere thanks to the team for their professionalism and kindness.

Overall a good hotel in a great downtown location. The room was clean, comfortable, and well kept, and the whole place has a modern, stylish feel. The staff were very friendly and welcoming, which made check-in and the stay smooth and easy. The only downside is the price; for what you pay, it doesn’t fully feel worth the cost compared to some other nearby options. Still, if you catch a decent rate, it’s a solid and pleasant place to stay.

If you looking for modern, chic type hotel, at a reasonable price, rather than luxury, you'll probably like this hotel. For about the past 4 years, this is our go to hotel whenever my husband and I prefer to do an overnight stay Downtown Detroit after a night of hanging out, rather than going home. It's kinda in a cental location Downtown, so there are a to a number of walkable places to go in the area and it's not far from Woodward. The staff is always friendly and hospitable. The overall hotel smells good and is clean. We usually end up with a King Suite, no complaints about the size or view from of the room for two ppl. There is a restaurant/bar on the main floor of the hotel. I've only had drinks from the bar, so I can comment on the food. The female bartender was very friendly and makes good drinks! I do suggest they get a new TV in the bar, b/c the screen is yellowish colored, instead of clear.

Location is amazing!- easy walk to the stadiums only a few city blocks, markets and restaurants. Ate at the reasturant in the hotel food was delicious and service was friendlyand quick. The only draw back was noise level of other guest was very loud at late hours.. other than that the stay was very enjoyable and would definitely return and stay again.

Stopped in to ask for directions while I was in Detroit for an appointment and unfamiliar with the area. The staff at Indigo Hotel were incredibly kind and helpful, even though I wasn’t a guest. They took the time to point me in the right direction and helped me realize I was only a block away. Thanks to them, I made it to my appointment on time. Truly appreciate the great customer service!

To our surprise we were upgraded to a suite. It was fantastic with an amazing view from the 17 th floor. When we walked in the room they left a personal note thanking us for staying with them. Never have I had that happen. Front desk staff very friendly and the room was clean. Was impressed there was extra blankets&sheets among with a clothes steamer. Location was great to several eateries. We ended the evening down at the Trolly Bar and had an awesome bartender.